How Harrier Central collects, uses and protects your personal data.
Last updated: 1 November 2026
1.1 We are committed to safeguarding the privacy of Harrier Central users.
1.2 This policy applies where we are acting as a data controller with respect to the personal data of Harrier Central users; in other words, where we determine the purposes and means of the processing of that personal data.
1.3 It covers the Harrier Central apps for iPhone and Android, the kennel websites at hashruns.org, the kennel administration portal and this website.
1.4 We use cookies on our websites. Insofar as those cookies are not strictly necessary for the provision of Harrier Central services, we will ask you to consent to our use of cookies when you first visit our website.
1.5 In this policy, “we”, “us” and “our” refer to InnoVet Europe. For more information about us, see Section 13.
2.1 This document was created using a template from SEQ Legal (https://seqlegal.com/free-legal-documents/privacy-policy).
3.1 Account data: your name, Hash name, email address, profile photo and account identifier. The source is you, or a Hash kennel that added you to its records. We use it to run your account, sign you in (we email you one-time sign-in codes) and show you to the kennels and Hashers you run with. Legal basis: the performance of our service to you, and our legitimate interest in providing it.
3.2 Kennel and run data: the kennels you follow or belong to, your membership dates, your roles in a kennel, the runs you RSVP to and attend, and your run counts. The source is you and the administrators of your kennels. We use it to keep your Hash history and your kennels’ records. Legal basis: our legitimate interest in providing the service, and your kennels’ legitimate interest in keeping their records.
3.3 Payment records: the run fees you have paid to a kennel, how they were paid (for example cash, bank transfer or kennel credit), your credit balance and any amount owed. They are recorded by your kennel’s Hash Cash team, or by you when you record your own payment. Harrier Central does not process payments: no card details and no money pass through us. Legal basis: the kennel’s legitimate interest in keeping its accounts.
3.4 Location data: your device’s precise location, only when you use a feature that needs it: recording a trail with PackTrack (including while the app is in the background, until you stop or the run ends), PackTrack’s Auto Start once you have turned it on for a run, finding runs near you, sharing a location in a chat, and placing your photos on the run’s map. Auto Start also reads your phone’s motion activity, on your phone only; it is never sent to us. Without location permission we may estimate your rough area from your network address to show nearby runs. Legal basis: your consent, given through your device’s location permission, which you can withdraw at any time in your device’s settings.
3.5 Trail and fitness data: the trail recorded for a run, the trail marks you place, and the distance, pace and time worked out from it. Legal basis: your consent (you start the recording).
3.6 Photos: photos you upload (trail photos, your profile photo, photos in chats), with the time and place each was taken. To help you find a run’s photos, the app can look through your photo library on your phone for photos taken during a run you attended; it only suggests them, and only the photos you choose leave your phone. Legal basis: your consent.
3.7 Messages: what you write and share in kennel, run and direct chats, including reactions, photos and locations. Legal basis: the performance of our service to you.
3.8 Device data: an identifier for your device (on iPhone the identifier for vendor, on Android the Android ID), push notification tokens, the device model, operating system and app version, and the result of an app integrity check (Apple App Attest or Google Play Integrity) that confirms requests come from the genuine Harrier Central app. We use it to keep your account secure, to send you notifications, and to support you. Legal basis: our legitimate interest in keeping the service secure and working.
3.9 Usage and diagnostic data: when you sign in and open the app, the app’s session logs, crash reports and performance measurements (including Apple’s MetricKit reports, memory, battery and network figures). We use them to find and fix problems and to improve the service. Legal basis: our legitimate interest in monitoring and improving our apps and services.
3.10 Email: we send sign-in codes, run notices from kennels you have chosen to hear from, and messages about the service, and we record whether each was delivered. Legal basis: the performance of our service to you, and your consent for run notices, which you can withdraw from any of them.
3.11 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.12 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
3.13 In addition to the specific purposes set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
3.14 Please do not supply any other person’s personal data to us, unless we prompt you to do so.
4.1 Other Hashers and kennels. Your name, Hash name, profile photo, the runs you attend and your run counts are shown to other Harrier Central users, and the administrators of your kennels see that kennel’s membership and payment records. You choose in the app who can look you up.
4.2 The public. A kennel’s run counts by Hash name are public on its hashruns.org pages. Trails recorded for a run, with the runner’s Hash name, and the photos the kennel has approved, are shown on that run’s public pages, including its PackTrack map and Trail TV.
4.3 Service providers. These companies process data for us, on our instructions, and not for their own purposes:
(a) Microsoft (Azure): hosting, our database, file storage and sending email;
(b) Google (Firebase Cloud Messaging, Firebase App Check and, on Android, Play Integrity): delivering push notifications and checking that requests come from the genuine app;
(c) Apple (Apple Push Notification service and App Attest): delivering notifications to iPhones and checking that requests come from the genuine app.
4.4 Maps. When you look at a map, the app loads map images from Google Maps and our websites load them from OpenStreetMap. Those providers receive your device’s network address and the area of the map you are viewing.
4.5 We do not sell your personal data, use it for advertising, or track you across other companies’ apps and websites.
4.6 In addition to the disclosures set out in this Section 4, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
5.1 We are based in The Netherlands.
5.2 Our apps and services are hosted by Microsoft Azure in Ireland, within the European Economic Area (EEA).
5.3 Google and Apple may process the data they handle for us (Section 4.3) outside the EEA, including in the United States, under their data processing terms and safeguards recognised by the European Commission, such as the EU–US Data Privacy Framework or standard contractual clauses.
5.4 You acknowledge that personal data that you submit through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
6.1 This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
6.2 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3 You can delete your account at any time, in the app (Menu › My Account › Delete Account) or by emailing us; see Delete My Account. Deleting in the app takes effect at once; a request by email is completed within two weeks.
6.4 When your account is deleted, your name, Hash name, email address, profile photo and sign-in details are removed, and every device signed in to your account is signed out and stops receiving notifications.
6.5 The runs you attended, your run counts, payment records, trails, photos and chat messages are kept under an anonymous name, so that your kennels’ records and other members’ history stay correct. If you would also like your photos or messages removed, tell us when you ask for your account to be deleted.
6.6 App diagnostic logs are deleted after 90 days.
6.7 Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
7.1 We may update this policy from time to time by publishing a new version on our website.
7.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
7.3 We will notify you of significant changes to this policy by email or through the notification system on our mobile applications.
8.1 In this Section 8, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
8.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
8.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
8.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
8.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
8.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
8.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
8.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
8.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
8.10 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
8.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
8.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
8.13 You may exercise any of your rights in relation to your personal data by written notice to us. You can delete your account yourself in the app (Menu › My Account › Delete Account).
9.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The
identifier is then sent back to the server each time the browser requests a page from the server.
9.2 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
9.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
10.1 We use cookies for the following purposes:
(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website;
(b) status – we use cookies to help us to determine if you are logged into our website;
(c) personalisation – we use cookies to store information about your preferences and to personalise the website for you;
(d) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;
(e) analysis – we use cookies to help us to analyse the use and performance of our website and services; and
(f) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.
11.1 Our websites do not use advertising or analytics cookies from other companies. The service providers in Section 4.3 do not set cookies on our websites.
12.1 Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.google.com/chrome/answer/95647 (Chrome);
(b) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(c) https://www.opera.com/help/tutorials/security/cookies/ (Opera);
(d) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(e) https://support.apple.com/kb/PH21411 (Safari); and
(f) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
12.2 Blocking all cookies will have a negative impact upon the usability of many websites.
12.3 If you block cookies, you will not be able to use all the features on our website.
13.1 The Harrier Central app, back-end data stores and associated web sites are owned and operated by InnoVet Europe.
13.2 We are registered in The Netherlands under KvK registration number 68759207, and our registered office is at Fluwelen Burgwal 58, 2511 CJ, Den Haag.
13.3 Our principal place of business is at Fluwelen Burgwal 58, 2511 CJ, Den Haag.
13.4 You can contact us:
(a) directly through the Harrier Central app, “Contact Us” form; or
(b) by email, at harriercentral@gmail.com.
14.1 Our data protection officer’s contact details are:
James A. White harriercentral@gmail.com
Harrier Central